Administrator and co-founder of the agency, Joanne Rinaldi has two outstanding qualities: professional vigilance and family qualities. Her meticulous attention to detail comes from working for the resources development division of a major banking institution, while she nurtured her compassionate side as a volunteer at the palliative care unit of the Santa Cabrini Hospital. Joanne is constantly expanding her rare combination of corporate and human experience through travel and reading. She also delights in her role of consultant to anyone who enlists her help to plan a vacation.